Li'Eshia Sinkey
Toledo,OH
Summary
Proven team player with a fairly new background in materials preparation and finishing work. From working with Midwest Property Renovations , skills learned were efficiency in quality of projects, double checking numbers for correct measurements, and being a a good listener/worker to ensure safety on the job site . Skilled in managing customer relations and improving service delivery at IHOP. Elevated customer satisfaction through effective communication and problem-solving. Provided a positive working environment, listened to both guest and staff concerns, followed directions to ensure a productive shift. Thrive and blossom in positive work environments, Volunteering with little ones has increased skills of patience, better listening skills, and being able to communicate with people of all ages,
Overview
13
13
years of professional experience
Work History
Construction Helper
Midwest Property Renovations (Independent Business
05.2023 - 05.2023
- Loaded, unloaded, and moved different sizes of lumber to and from storage and production areas.
- Loaded and unloaded building and construction materials to prepare for tasks.
- Performed manual labor and random jobs to help teams accomplish goals.
- Gathered and disposed of worksite debris to remove safety hazards.
- Aided in building singular porch, re-shingled roof job , provided painting skills
Volunteer/Reading Buddy
Stranahan Elementary
09.2022 - 05.2023
- Monitored student progress and provided feedback and support.
- Assisted students in developing study skills and strategies.
- Helped students gain more confidence with reading
- Provided positive reinforcement and showed enthusiasm toward students
- Worked closely with students( 2 to 5 minutes) on reading struggles and provided teacher with feedback and progress
Server Shift Leader
IHOP
05.2015 - 08.2018
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Cultivated warm relationships with regular customers.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Managed scheduling for multiple servers, maintaining adequate staffing levels while accounting for personal employee needs.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Had Hands on Experience as a manager for a limited time
- Obtained a ServSafe Certificate
- Expanded my communication skills
Server/Restaurant Hostess
IHOP
08.2010 - 03.2014
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Certificate of Completion - STNA Course
Touching Hearts, Changing Lives
Toledo, OH05.2021
High School Diploma -
Sandy Creek High School
Tyrone, GA05.2010
Skills
Team-oriented and dependable
- Materials Preparation and set up readiness
- Finishing work familiarity
- Followed strict directions to avoid injury and maintain successful projects
- Gained more knowledge of working with measurements
- Limited Power Tool Operation
- Painting
- Protective equipment knowledge
Timeline
Construction Helper
Midwest Property Renovations (Independent Business
05.2023 - 05.2023
Volunteer/Reading Buddy
Stranahan Elementary
09.2022 - 05.2023
Server Shift Leader
IHOP
05.2015 - 08.2018
Server/Restaurant Hostess
IHOP
08.2010 - 03.2014
Certificate of Completion - STNA Course
Touching Hearts, Changing Lives
High School Diploma -
Sandy Creek High School
Similar Profiles
Autumn R. McCutcheonAutumn R. McCutcheon
Administrative Assistant at Identify Property Inspections and Home RenovationsAdministrative Assistant at Identify Property Inspections and Home Renovations
Jarryd WynneJarryd Wynne
Project Manager at SOUTHEAST property maintenance & RenovationsProject Manager at SOUTHEAST property maintenance & Renovations
Phil AlexanderPhil Alexander
Owner / CEO at Midwest Property LogisticsOwner / CEO at Midwest Property Logistics