Ligia Willis
McAllen,TX
Summary
Results-driven Director of Operations known for exceptional productivity and efficient task completion. Skilled in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations across all levels of management.
Overview
15
15
years of professional experience
Work History
Director of Operations
Just A Closet Self Storage Management, LLC
McAllen, Texas
06.2022 - Current
- Planned and monitored daily operations of eleven facilities to align with company goals.
- Enhanced operational performance by developing effective business strategies, systems, and procedures.
- Completed regular audits to ensure compliance with applicable laws, regulations, and company standards.
- Determined rates while forecasting profits.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Recruited, trained, and empowered employees to achieve key performance indicators.
Project Management & Planning Operations Representative
Lockheed Martin
Fort Walton Beach, Florida
10.2019 - 05.2022
- Managed aircraft modification personnel during domestic and international assignments.
- Managed comprehensive travel logistics, including flights, accommodations, and vehicle rentals for assignments worldwide.
- Oversaw project schedules, statuses, and budgets.
- Coordinated effective information flow among project managers, planning department, and teams.
- Led orientation and training programs for newcomers in Production Operations.
Volleyball Travel Club Director
850 Elite Volleyball Club
Valparaiso, Florida
01.2015 - 10.2019
- Managed the organization's day-to-day activities.
- Handled complete scheduling of practice, tournaments, camps, and clinics.
- Set rates for volleyball programs, and projected their profitability.
- Developed and managed budgets, collaborating with board members and owners.
- Recruited, trained, and supervised coaching staff, and provided constructive feedback.
- Served as the central contact point for all interactions involving parents, coaches, and players.
Portuguese Instructor, Special Forces (SF)
Eglin Air Force Base, Florida
01.2014 - 12.2014
- Developed the Portuguese version of a 120-hour and 200-hour period of instruction for absolute beginners, for all SF students learning Portuguese throughout the SF regiment.
- Developed the Portuguese version of the Sustainment Period of Instruction for all SF students learning Portuguese throughout the United States Army Special Operations Command (USASOC).
- Prepared lesson plans and course materials daily.
- Conducted student evaluations.
- Accomplished a 100% success rate in increasing students’ scores in the Oral Proficiency Interview (OPI) and the Defense Language Proficiency Test (DLPT).
Women's Volleyball Assistant Coach
Troy University
Troy, Alabama
08.2011 - 05.2013
- Recruited potential athletes by sending recruitment letters, meeting with recruits, and arranging and offering incentives.
- Attended meetings with coaching staff to plan training schedules.
- Coordinated and supervised team travel arrangements for away games, ensuring safety and compliance with regulations.
- Designed and led volleyball camps and clinics to develop skills of younger players and promote the sport.
- Monitored student-athlete academic progress and eligibility status.
Women's Volleyball Assistant Coach
Northern State University
Aberdeen, South Dakota
08.2009 - 01.2011
- Organized and managed practice sessions for the Women's Volleyball team.
- Assisted in recruiting efforts by identifying potential recruits.
- Managed the program budget, checking funds remaining, spending, and money raised.
- Organized and executed fundraising events to support team expenses and community engagement, enhancing team visibility.
- Collaborated with school athletic directors to align volleyball program goals with broader athletic department objectives.
Education
Master’s - business administration
Berry College
Rome, Georgia05.2009
Bachelor of Science - Business Administration
Lee University
Cleveland, Tennessee05.2007
Skills
- Management Skills
- Teamwork and collaboration
- Communication and organizational skills
- Process improvement
- Supervision and training
- Problem-solving
- Multitasking capacity
- Proficient in Microsoft Office applications
Languages
- English
- Portuguese
- Spanish
Security Clearance
Secret - Current
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Operations
Just A Closet Self Storage Management, LLC
06.2022 - Current
Project Management & Planning Operations Representative
Lockheed Martin
10.2019 - 05.2022
Volleyball Travel Club Director
850 Elite Volleyball Club
01.2015 - 10.2019
Portuguese Instructor, Special Forces (SF)
01.2014 - 12.2014
Women's Volleyball Assistant Coach
Troy University
08.2011 - 05.2013
Women's Volleyball Assistant Coach
Northern State University
08.2009 - 01.2011
Master’s - business administration
Berry College
Bachelor of Science - Business Administration
Lee University
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