Kamya Byther
Summary
Customer service representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. I am committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
European Wax Center
04.2023 - 01.2024
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest convenience.
- Streamlined appointment booking processes, reducing wait times and enhancing the client experience.
- Handled minor issues or complaints from clients in a professional manner, swiftly resolving concerns to maintain satisfaction levels.
- Actively participated in team meetings, contributing valuable input towards improving the salon''s overall performance and client satisfaction.
Sales Associate
Adidas Outlet
10.2022 - 05.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Katella High School
Anaheim, CA05.2024
Skills
- Customer Service
- Computer Skills
- Time management
- Problem-solving abilities
- Sales Development
Timeline
Guest Service Representative
European Wax Center
04.2023 - 01.2024
Sales Associate
Adidas Outlet
10.2022 - 05.2023
High School Diploma -
Katella High School
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