Lil A Jacobson

Waters Industrial Supply

11.2015 - Current

Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Set up new accounts, established customer credit and set up payment methods.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Selected correct products based on customer needs, product specifications and applicable regulations.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.