Lila Anderson
Washington,DC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Concierge Professional
Various Hospitality & Retail Organizations
Washington , DC
02.2005 - Current
- Assisted guests with reservations, transportation, restaurant recommendations, and other services.
- Created monthly reports detailing occupancy rates and customer feedback.
- Maintained accurate records of guest requests and preferences.
Event Staff Member/Contract
Bluecrew
Washington , DC
10.2021 - 12.2024
- Responded quickly and efficiently to any requests from guests or speakers.
- Checked identification cards at entrances for security purposes.
- Distributed promotional materials such as flyers or brochures to attendees.
Administrative Assistant
Creative Financial Staffing | Washington, D.C.
Washington , DC
10.2021 - 05.2022
- Handled confidential documents in an organized fashion according to established protocol.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
Education
Associate of Arts - General Studies
University of District of Colombia
Washington, DCSkills
- Exceptional communication
- Travel coordination
- Tech-savviness
- Local area network
- Filing
- Memo preparation
- Check processing
- Mail handling
- Reception oversight
- Scheduling
- Meeting planning
- Microsoft Office Suite
- Typing 40 wpm
- Customer service
Timeline
Event Staff Member/Contract
Bluecrew
10.2021 - 12.2024
Administrative Assistant
Creative Financial Staffing | Washington, D.C.
10.2021 - 05.2022
Concierge Professional
Various Hospitality & Retail Organizations
02.2005 - Current
Associate of Arts - General Studies
University of District of Colombia