Lila Braun
Iowa City
Summary
Dedicated person with strong customer service skills, effective communication, and medical information experience. I am very outgoing and love to help people. Try to accomplish everything to the highest of my ability, including school and work. I am a Therapeutic Recreation major with a pre-Occupational Therapy track, and I would love to help.
Overview
3
3
years of professional experience
Work History
Server
Wedgewood Weddings
Conifer
04.2025 - Current
- Provided attentive service to guests during wedding events and receptions.
- Assisted in setting up and breaking down dining areas for events.
- Maintained cleanliness of dining areas and service stations throughout events.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
Administrative Assistant
Braun Chiropractic
Conifer
12.2022 - Current
- Organized office supplies and maintained inventory levels regularly.
- Collaborated with team members to improve workflow processes effectively.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Managed database systems containing customer contact information.
Internship Student
Swedish Medical Center
Englewood
05.2024 - 08.2024
- Assisted healthcare professionals with patient intake and documentation processes.
- Organized medical supplies and equipment for efficient access during procedures.
- Observed patient interactions to understand best practices in care delivery.
- Participated in training sessions to learn about hospital protocols and procedures.
- Engaged with patients to provide comfort and address basic inquiries during visits.
- Shadowed staff and learned advanced work.
Education
Some College (No Degree) -
University of Iowa
Iowa City, IASkills
- Customer service
- Project management
- Data entry
- Medical documentation
- Inventory management
- Effective communication
- Previously HIPAA trained
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Server
Wedgewood Weddings
04.2025 - Current
Internship Student
Swedish Medical Center
05.2024 - 08.2024
Administrative Assistant
Braun Chiropractic
12.2022 - Current
Some College (No Degree) -
University of Iowa