Lila Godwin
CHARLOTTE,North Carolina
Summary
Dynamic leader with a proven track record at 360 Painting Gastonia/Rock Hill, enhancing customer satisfaction and expanding client base through expert relationship building and strong communication skills. Excelled in multitasking and client needs assessment, significantly increasing sales. Known for a robust work ethic and exceptional supervisory abilities, consistently achieving and surpassing goals.
Overview
19
19
years of professional experience
Work History
Residential Sales Consultant
360 Painting Gastonia/Rock Hill
09.2018 - Current
- Conducted onsite quotes for residential and light commercial painting projects.
- Used consultative sales techniques to understand customer needs and recommend appropriate product selections and services.
- Increased residential sales by helping develop and implement effective sales and marketing strategies.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Home Shopping Supervisor
Harris Teeter
03.2013 - 09.2018
- I was a trainer for other stores in our area
- Maintained high satisfaction ratings by completing orders quickly and selecting the best-quality items for customers.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Cross trained to fill in for customer service and registers
Waitress/Bartender
TPC Piper Glen
02.2005 - 01.2013
- Stepped into various roles within the restaurant as needed, showcasing adaptability and team player mindset.
- Scheduled hours for waitstaff, banquets, and beverage cart service
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled monthly beverage inventory
Education
High School Diploma -
Warren Area High School
Warren, PA06.2000
Skills
- Supervisory and leadership experience
- Strong communication skills
- Passion for customer satisfaction
- Trouble shooting skills
- Multitasking abilities
- Relationship Building
- Excellent time management skills
- Strong work ethic
- Client Needs Assessment
- Attention to Detail
Additional Information
I am a founding member of my local BNI chapter. This is a highly productive networking group with other likeminded business men and women.
Timeline
Residential Sales Consultant
360 Painting Gastonia/Rock Hill
09.2018 - Current
Home Shopping Supervisor
Harris Teeter
03.2013 - 09.2018
Waitress/Bartender
TPC Piper Glen
02.2005 - 01.2013
High School Diploma -
Warren Area High School
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