Olivia Maier

• Increased followers from ninety to thousands
• Increased membership by 30%
• Viral with 407.8k views on TikTok
• Captured new customers by optimizing business strategies and launching products to diversify offerings.
• Created and managed social media campaigns to increase brand engagement.

Building our entire digital presence from the ground up—including launching all social media platforms, creating content strategy, managing daily engagement, and shaping the voice of the brand online. From reels to retreats, I'm focused on telling this studios story in a way that reflects the energetic, connection, and community our studio will bring to Florida.

• Brought about noticeable improvements to click rates, follower counts and engagement with clear and focused strategies.
• Worked with graphic designers, photographers and production coordinators to develop content.
• Increased customer engagement through social media.

• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Trained team members in midfield, attack and defensive positions.
• Led and motivated lacrosse team members to new heights of athleticism, gameplay and sportsmanship.
• Instructed younger girls in Lacrosse fundamentals and conditioning.
• Sharpened game IQ, shooting skills, and defensive skills.

• Collected payments, and class reservations, resolved customer issues quickly.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Sold inventory and clothes.