Lilah Knowles
Arlington,TX
Summary
Highly organized Housekeeper with excellent time management and cleaning skills. Demonstrates in-depth knowledge of cleaning equipment operations. Trustworthy professional who openly accepts direction and follows through.
Enthusiastic tutoring professional dedicated to empowering and assisting struggling learners. Committed to building confidence and enhancing skills through personalized instruction.
Engaging Sales Associate committed to outstanding customer service and maximizing sales. Dedicated to team support and building strong customer relationships. Highly persuasive and friendly, consistently exceeding performance standards and sales targets.
Overview
13
13
years of professional experience
Work History
Housekeeper
Self-employeed
Arlington & Fort Worth , Texas
07.2021 - Current
- Performed floor sweeping and mopping in addition to vacuuming carpets and rugs. Completed furniture dusting and surface wiping tasks effectively.
- Ensured neatness and hygiene within bathroom facilities through thorough cleaning of all fixtures.
- Demonstrated proficiency in changing bed linens and towels while maintaining cleanliness of rooms.
- Maintained stock levels of guest room amenities such as soap, shampoo and toilet paper.
- Maintained cleanliness of property by emptying trash receptacles.
- Ensured cleanliness of kitchen appliances, countertops, and fixtures.
- Organized linen closet by neatly folding bed sheets on shelves.
- Performed regular disinfection of frequently touched objects, including telephones and light switches.
- Provided excellent customer service by interacting professionally with clients and guests during daily tasks.
- Assisted with laundry services, including washing, drying, and folding linens.
- Sanitized sinks, mirrors, toilets, and showers.
Sales Associate
Dollar Tree
Arlington, TX
05.2017 - 08.2018
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
Sales Associate
Express at Parks Mall
Arlington, TX
07.2013 - 07.2014
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
AVID Tutor
Arlington ISD
Arlington, TX
08.2011 - 08.2013
- Assisted AVID students with their academic and organizational skills to ensure success in college-level courses.
- Monitored student progress and provided feedback on areas of improvement.
- Organized and implemented study sessions for AVID students to help them prepare for tests and quizzes.
- Provided tutoring services for AVID students in Math, English, Science and Social Studies courses.
Education
Master of Arts - Criminology And Criminal Justice
The University of Texas At Arlington
Arlington, TX05-2018
Bachelor of Arts - Criminology And Criminal Justice
The University of Texas At Arlington
Arlington, TX05-2015
High School Diploma -
Juan Seguin High School
Arlington 06-2011
Skills
- Customer Service
- Residential Cleaning
- Physically strong
- Sanitization techniques
- Teamwork
- Hardworking
- Focused and detail-oriented
- Good time management
- Quick at adjusting to situations
- Sociable
- Worked in different work environments (schools and stores)
Affiliations
- I am part of the PTA at my daughters school (Ditto Elementary)
- I am a full time mom
- I am a room coordinator for my daughters kindergarten classroom
Timeline
Housekeeper
Self-employeed
07.2021 - Current
Sales Associate
Dollar Tree
05.2017 - 08.2018
Sales Associate
Express at Parks Mall
07.2013 - 07.2014
AVID Tutor
Arlington ISD
08.2011 - 08.2013
Master of Arts - Criminology And Criminal Justice
The University of Texas At Arlington
Bachelor of Arts - Criminology And Criminal Justice
The University of Texas At Arlington
High School Diploma -
Juan Seguin High School
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