Lilee Rowley
Henderson,Nevada
Summary
I have experience in retail and I am an athlete of 11 years. I am seeking an opportunity to show my leadership skills on my way to becoming a personal trainer and pro athlete. My 11 years of BMX has taught me discipline, punctuality, attention to detail, and self motivation. I am reliable and ready to take on new challenges.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Bath & Body Works
Henderson, Nevada
10.2024 - 01.2025
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed positive relationships with customers through friendly interactions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Resolved customer complaints promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit, and issued receipts and provided change.
Counselor-in-Training
Summit Ridge Day Camp
01.2018 - 01.2020
- I helped supervise campers in their groups
- I helped with set-up and clean-up for all activities
- I assisted with camper check in and check out
- I served as a positive role model for all campers
Education
Diploma -
Nevada Learning Academy
Las Vegas, Nevada05.2024
Skills
- Multitasker
- Self-Disciplined
- Self Motivation
- Attention to Detail
- Reliable
- Customer service
- Complaint handling
- Store maintenance
- Refund management
Timeline
Customer Service Representative
Bath & Body Works
10.2024 - 01.2025
Counselor-in-Training
Summit Ridge Day Camp
01.2018 - 01.2020
Diploma -
Nevada Learning Academy
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