Lili Chartier-DiGiacomo
San Francisco,CA
Summary
I am a dynamic and detail-oriented 23-year-old professional with a proven track record in logistics, sales, customer service, and team management. Currently pursuing a second-year Bachelor’s degree in Accounting at Southern New Hampshire University, I bring strong organizational skills, a proactive problem-solving mindset, and multilingual fluency in English and French (with beginner Spanish proficiency). Seeking a role to leverage my diverse experience and academic foundation to excel in the business world.
Overview
2026
2026
years of professional experience
Work History
Property Manager & Administrative Assistant
Temporary Position - Real Estate Brokerage
San Francisco, CA
01.2025 - Current
- Manage daily operations for residential and commercial properties, ensuring tenant satisfaction and timely issue resolution
- Handle administrative tasks including scheduling, correspondence, and record-keeping using Microsoft Office and Google Workspace
- Maintain accurate financial logs and assist with basic bookkeeping to support property management
Operations Manager & Logistics Dispatcher
Verve Last Mile
South San Francisco, CA
05.2021 - 08.2024
- Promoted to operations management role, overseeing dispatch and warehouse coordination for a high-volume logistics firm
- Directed 50-80 daily delivery routes and supervised up to 90 employees, optimizing schedules and workflows
- Collaborated with warehouse teams to troubleshoot routing discrepancies, reducing delays by 15%
- Managed inventory of critical supplies (e.g., phones, batteries, coolant), ensuring operational continuity
- Resolved on-road emergencies, including vehicle accidents and property damage, with a focus on safety and efficiency
- Delivered exceptional customer service, addressing delivery issues to maintain a 95% satisfaction rate
- Conducted occasional on-road deliveries to support team during peak demand
Sales Designer
Closets by Design
- Designed custom storage solutions tailored to client needs, driving a 20% increase in monthly sales
- Calculated product costs and prepared detailed sales reports to track performance and profitability
- Built strong client relationships through effective communication, ensuring project alignment and satisfaction
Education
No Degree - Accounting
Southern New Hampshire University - Online
Hooksett, NH05-2027
High School Diploma -
June Jordan School For Equity
San Francisco, CA05-2019
Skills
- Logistics Coordination & Dispatch Operations
- Team Leadership & Employee Supervision
- Customer Relationship Management
- Sales Strategy & Design Calculation
- Inventory Control & Resource Management
- Emergency Response & Troubleshooting
- Microsoft Office Suite (Word, Excel, Outlook)
- Google Workspace (Spreadsheets, Docs)
- Accounting Principles & Financial Reporting (in progress)
Languages
French
Professional Working
English
Native or Bilingual
Spanish
Elementary
Timeline
Property Manager & Administrative Assistant
Temporary Position - Real Estate Brokerage
01.2025 - Current
Operations Manager & Logistics Dispatcher
Verve Last Mile
05.2021 - 08.2024
Sales Designer
Closets by Design
No Degree - Accounting
Southern New Hampshire University - Online
High School Diploma -
June Jordan School For Equity