Lilia Escobedo
Fairfield,CA
Summary
Focused waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering several-year background providing high-quality service to customers.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
Baldos Mexican Food
Fairfield, CA
10.2017 - 11.2019
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Maintained detailed records of sales transactions and daily shift reports.
- Updated computer systems with new pricing and daily food specials.
- Created detailed reports on weekly and monthly revenues and expenses.
- Ensured compliance with all food safety regulations and sanitation standards.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Waitress
Villa Romano
Napa, CA
03.2015 - 06.2017
- Processed payments accurately using cash registers or POS systems.
- Checked back with customers throughout meal service to ensure satisfaction.
- Explained menu items, describing ingredients and cooking methods upon request.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Prepared checks accurately and processed payments promptly.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Waitress
la costa azul
Faifield, CA
06.2011 - 11.2013
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Prepared checks, itemizing total meal costs and taxes.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Filled condiments and napkin containers during slack periods.
- Served alcoholic beverages responsibly in accordance with state laws.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Trained new employees to perform duties.
Education
Some College (No Degree) - Photography
Solano Community College
Fairfield, CASkills
- Customer service
- POS system operation
- Order processing
- Inventory management
- Employee training
- Menu knowledge
- Issue resolution
- Team collaboration
- Communication skills
- Safety enforcement
- Special event coordination
- Dining area maintenance
- Quality control
- Food safety oversight
- Food running
- Complaint handling
- Hygiene practices
- Customer satisfaction
- Catering experience
- Excellent communication
- Food preparation
- ServSafe certified
Languages
Spanish
Full Professional
English
Professional
References
References available upon request.
Timeline
Restaurant Manager
Baldos Mexican Food
10.2017 - 11.2019
Waitress
Villa Romano
03.2015 - 06.2017
Waitress
la costa azul
06.2011 - 11.2013
Some College (No Degree) - Photography
Solano Community College
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