Lilia Sandoval
RICHMOND,Texas
Summary
Dynamic customer-focused professional with extensive experience at European Wax Center, specializing in appointment scheduling and effective communication. Proven track record of enhancing customer satisfaction through attentive service and organized promotional displays. Recognized for maintaining accurate transactions while exhibiting a professional demeanor and keen attention to detail in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Receptionist
European Wax Center
Sugar Land, TX
02.2023 - 03.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Scheduled client appointments and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Cashier
Ace Hardware
Richmond, TX
08.2022 - 02.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Processed sales transactions to prevent long customer wait times.
- Answered phone calls to assist customers with questions and orders.
- Helped customers find specific products, answered questions, and offered product advice.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
High School Diploma -
Foster High School
Richmond, TX05-2024
Associate of Applied Science - Medical Sonography
Lone Star College
Houston, TXSkills
- Customer service
- Appointment scheduling
- Effective communication
- Phone etiquette
- Attention to detail
- Scheduling appointments
- Professional demeanor
Timeline
Receptionist
European Wax Center
02.2023 - 03.2025
Cashier
Ace Hardware
08.2022 - 02.2023
High School Diploma -
Foster High School
Associate of Applied Science - Medical Sonography
Lone Star College
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