Lilia Ana Herman
Brooklyn,NY
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than 9 years.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Kings Highway Oral & Maxillofacial Surgery
12.2022 - Current
- Collected room deposits, fees, and payments
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
- Confirmed important personal and payment information for compliance with security and payment card industry standards
Front Desk Receptionist
E.Levit Dermatology
11.2016 - 01.2023
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
Education
Bachelor of Science - Business Organization And Management.
Vilniaus College
Vilnius, Lithuania06.2003
Skills
- Front Desk Operations
- Patient Relations
- Insurance Verification
- HIPAA Compliance
- Patient Scheduling
- Information documentation
- Patient Registration
- I can communicate in 3 languages: english; russian and lithuanian
Timeline
Front Desk Receptionist
Kings Highway Oral & Maxillofacial Surgery
12.2022 - Current
Front Desk Receptionist
E.Levit Dermatology
11.2016 - 01.2023
Bachelor of Science - Business Organization And Management.
Vilniaus College
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