Lilian Moskovian
Van Nuys,CA
Summary
Successful pharmacy technician bringing 12 years of experience in the field. Thrives in team-based or independently-motivated settings. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced Pharmacy Manager with a strong focus on patient safety, quality assurance, and regulatory compliance. Proven ability to lead pharmacy teams, enhance patient relations, and maintain high standards in medication management.
Overview
10
10
years of professional experience
Work History
Pharmacy Manager
Med Corner Pharmacy
Encino, CA
10.2023 - Current
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration
- Assisted pharmacists in patient consultations and medication counseling sessions.
- Dispensed medications after reviewing and interpreting prescriptions from healthcare providers
- Ordered supplies needed for pharmacy and kept tabs on inventory levels
- Assessed safety procedures and federal regulations to maintain pharmacy compliance
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy
- Participated in continuing education courses to remain up-to-date on developments in the field of pharmacy practice
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system
Pharmacy Technician
Mega Pharmacy
Reseda, CA
10.2022 - 10.2023
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Answered telephones to respond to questions or requests.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Communicated with insurance companies for billing purposes.
Pharmacy Technician
101 Pharmacy
Valley Village, CA
11.2021 - 06.2023
- Received, reviewed, dispensed and labeled over approximately 200-430 prescriptions daily.
- Established and updated patient profiles, medications, insurance details and worked with insurance companies to process claims, resolve problems and obtain payments.
- Efficiently processed cash register transactions for new and refilled prescription orders as well as store front.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Maintained clean and organized pharmacy shelving and work areas.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
Progyny RX Specialist
SMP Pharmacy Solutions
Northridge, CA
01.2021 - 04.2021
- Knowledge in NewLeaf system
- Knowledge with Fertility medications and treatment
- Communicate with patients to obtain information required to process prescriptions, refills, access benefits and apply charges against co-pay cards
- Investigate and verify benefits for pharmacy and medical third-party claims for assigned cases
- Document case activity, communications, and correspondence in computer system to ensure completeness and accuracy of patient contact records while ensuring HIPAA practices
- Collaborated with multiple departments
- Demonstrated ability to manage a range of priorities and meet time commitments
- Data management software skills with adaptability to internal systems
- Restocked shelves and prepared expired drugs for return
- Supported pharmacist in preparing daily prescriptions as well as daily operations and administrative tasks
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions
- Processed and filled medication and assisted in the packing department
Pharmacy Operations Manager
SortPak
Glendale, CA
11.2019 - 05.2020
- Supervised team of pharmacy staff
- Managed schedules and requests for leave
- Oversaw work activities, performance and service quality of pharmacy staff
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests
- Trained individuals in how to use the system pharmacy uses and educated staff on medication, insurance, proper communication with patients, and creating a delivery label
- Communicated with patients with compassion and provided excellent customer service while keeping medical information private
- Processed and typed new scripts as well as refills
- Accessed patients in applying for co-pay assistance
- Knowledge in billing claims as well as Medicare and Medi-cal
- Knowledge in Etreby
- Arranged weekly meetings
Lead Supervisor
SortPak
Glendale, CA
11.2018 - 11.2019
- Communicated daily schedule and delegated work to employees.
- Supervised, trained and guided team by coaching on daily activities.
- Collected key performance indicator metrics, analyzed results and offered process improvement recommendations based on data.
- Enforced rules and procedures for accuracy, efficiency and safety.
- Coordinated efficient line changeovers to meet standards and maximize uptime.
- Monitored daily operations for quality and adherence to work order specifications.
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Knowledge on Specialty and retail medications
Patient Care Coordinator
TNH Advanced Specialty Pharmacy
Van Nuys, CA
12.2015 - 11.2018
- Contact patients to arrange medication delivery
- Worked with several third-party service to create shipping labels
- Worked on RX30 and Etreby system
- Knowledge in billing Medicare claims
- Accessed the patient in applying for co-pay assistance
- Maintain professional and technical knowledge
- Contribute to team effort by accomplishing related results as needed
- Knowledge of medical and Pharmaceutical systems
- Processing and billing insurance claims
- Experienced with medical reconciliation
- Established strong work network by building professional relationships with physicians and fellow employees
- Communicated with patients to ensure quality of care and develop care plans
- Coordinated with pharmaceutical representatives and physicians to schedule presentations to meet patients needs in getting the best care
- Knowledge on Specialty medications such as Intravenous therapy, cancer, hepatitis, etc.
Education
Sonography - Diagnostic Medical Sonography-Ultrasound
Casa Loma College
Sherman Oaks, CA03-2026
Pharmacy Technician License - Pharmacy
NorthWest College
Van Nuys, CA05.2019
High School Diploma -
Burbank High School
Burbank, CA05.2013
Skills
- Patient safety and quality assurance
- Personnel management and staff supervision
- Regulatory compliance
- Patient relations and engagement
- Records management
- Health information systems expertise
- Accreditation support
- Team collaboration
- Attention to detail
- Multi-tasking ability
- Critical thinking skills
- Bilingual communication proficiency
Timeline
Pharmacy Manager
Med Corner Pharmacy
10.2023 - Current
Pharmacy Technician
Mega Pharmacy
10.2022 - 10.2023
Pharmacy Technician
101 Pharmacy
11.2021 - 06.2023
Progyny RX Specialist
SMP Pharmacy Solutions
01.2021 - 04.2021
Pharmacy Operations Manager
SortPak
11.2019 - 05.2020
Lead Supervisor
SortPak
11.2018 - 11.2019
Patient Care Coordinator
TNH Advanced Specialty Pharmacy
12.2015 - 11.2018
Pharmacy Technician License - Pharmacy
NorthWest College
High School Diploma -
Burbank High School
Sonography - Diagnostic Medical Sonography-Ultrasound
Casa Loma College
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