Liliana Barbosa
Brockton,MA
Summary
Dedicated Medical Assistant with experience at BNHC, skilled in patient-focused care and clinical documentation. Proven ability to enhance patient experiences through compassionate communication and efficient vital sign monitoring. Proficient in HIPAA compliance and phlebotomy techniques, ensuring high-quality support in a fast-paced medical environment.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Reliable Medical Support professional with 20 years of experience in assist with office operations and physician support by gathering patient information,vital signs,clear waived clear testing, Ekg . Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
18
18
years of professional experience
Work History
Medical Assistant
BNHC
02.2007 - 04.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Associate of Science - Medical Assistant Certified
Gibbs College
Cranston, RI07-2005
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure assistance
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Appointment setting
- Fluent in [languages]
- OB/GYN procedures
- Valid [state] driver's license
- Reliable transportation
- Specimen labeling
- Conversant in [languages]
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Timeline
Medical Assistant
BNHC
02.2007 - 04.2025
Associate of Science - Medical Assistant Certified
Gibbs College
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