Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Liliana Barroso

Longhorn Steakhouse
Weslaco,TX
4
years of professional experience

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Longhorn Steakhouse. Proven ability to enhance guest experiences through effective communication and upselling techniques, contributing to increased sales. Recognized for maintaining cleanliness standards and fostering team collaboration in high-pressure environments.

Work History

Server

1 Year 2 Months
Longhorn Steakhouse | 05.2025 - Current
  • Provided exceptional customer service to enhance guest dining experiences.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
  • Managed cash transactions efficiently using point-of-sale systems.
  • Trained new team members on menu items and service standards.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Resolved guest concerns promptly to ensure satisfaction and retention.
  • Upsold menu items, contributing to overall sales performance.
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server Assistant

1 Year 11 Months
Longhorn Steakhouse | 06.2023 - 05.2025
  • Assisted servers with food and beverage delivery, ensuring timely service.
  • Maintained cleanliness of dining area and utensils to uphold restaurant standards.
  • Supported front-of-house operations by restocking supplies as needed.
  • Collaborated with team members to enhance guest experience through effective communication.

Team Member

3 Months
Whataburger | 05.2022 - 08.2022

As a Team Member I was required to handle taking orders, stay up front doing cashier duties, setting/bagging up the food orders and cleaning the front of house.

Education

Associate of Arts - Social Work

South Texas College | McAllen, TX

High School Diploma

South Texas ISD Science Academy | Mercedes, TX | 05.2024

Skills

Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Cleanliness standards
Memory retention
Service prioritization
Team collaboration
Sales expertise
Sales techniques

Languages

Spanish
Limited Working

Timeline

Server

Longhorn Steakhouse
05.2025 - CurrentRead More

Server Assistant

Longhorn Steakhouse
06.2023 - 05.2025Read More

Team Member

Whataburger
05.2022 - 08.2022Read More

South Texas College

Associate of Arts from Social Work
Read More

South Texas ISD Science Academy

High School Diploma
Read More
Liliana Barroso