Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Liliana Bandurak

CI&T
Atlanta,GA
1
Certification
9
years of professional experience

Offering strong analytical skills and passion for business operations, with 12 years of experience working with multicultural teams in the IT industry in agile and hybrid system with several clients (Fintech, consultant and retail) .Bring understanding of elicitation, analysis , documentation and testing techiniques, and profiency using tools like ADO, Jira, postman. Ready to use and develop analytical and problem solving skills. I describe myself as responsible, committed, discipline, adaptable and passionate about ongoing learning.

Work History

Business Analyst

1 Year 1 Month
CI&T | 05.2025 - 06.2026
  • Business Analyst of Coke XP, Smartshops and SPIN project
  • Gather the business requirements and translated the stakeholders needs into clear functional specifications.
  • Documented user stories, acceptance criteria, and Scope changes for Coke XP and Smartshops.
  • Coordinated with developers and QA to clarify requirements and resolve functional questions.
  • Support the Scrum Master and the Project management to maintain the board organized
  • Create Epic and Features in ADO.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Performed user acceptance testing, assessed acceptance criteria, and determined approval or rejection of release readiness status.
  • Structured data inputs for prize and promotion configuration for Coke XP and Smartshops to support campaign setup.
  • Coordinated production test execution on release night to verify system functionality before release rollout.
  • Authored UAT and PRD defects with clear problem descriptions for review and remediation.
  • Supported leadership communication by designing workflow process enhancements to optimize business operations efficiency.
  • Perform Integration testing in UAT and Production environment.
  • Lead the Grooming meeting and participate in the Agile ceremonies.

Quality Assurance Engineer

5 Years 4 Months
Astound Commerce | 01.2020 - 05.2025
  • SFCC testing delivered across agile, waterfall, and hybrid methodologies. Documentation analysis completed for FSD, BRD, and technical documentation, supporting project requirements.
  • Created structured test cases and detailed checklists for repeatable validation of application functionality.
  • Created test plan and test strategy to support comprehensive software testing and coverage across release cycles.
  • Conducted third-party integration front end review and executed baseline accessibility testing for key user flows.
  • Performed cross-browser validation and regression test execution to ensure consistent functionality and defect detection.
  • Performed structured exploratory testing by executing end-to-end test scenarios and documenting findings.
  • Tracked and managed bugs through creation, documentation, and resolution follow-up.
  • Coordinated client onboarding, requests, and issue resolution to maintain smooth operations.
  • Facilitated estimation sessions using T-shirt size breakdowns and poker technique to standardize effort scoring.
  • Prepared and created reports to support operational tracking and reporting needs.
  • Coordinated coaching activities during workshop trainee sessions.
  • Maintained onsite collaboration with L’Oréal and Michael Kors to support daily client operations in New York.
  • Delivered coaching guidance and co-facilitated workshop activities in trainer role.

QC Analyst SSR Advance

2 Years 3 Months
Globant | 10.2017 - 01.2020
  • Quality control and QA leadership across Deloitte client projects at Globant contributed to delivery for QRP, TCM, WOTC, and IRIS. QA lead responsibilities for WOTC and IRIS supported project quality.
  • Participated in sprint planning, daily standups, and backlog management using Scrum methodology.
  • Managed task assignments and ensured timely completion.
  • Applied poker timing technique to estimate hand-duration needs and support consistent decision-making under time constraints.
  • Designed test plans to guide end-to-end validation efforts.
  • Developed structured test cases, executed defined test procedures, and conducted compatibility testing for platform and environment coverage.
  • Tracked reports and managed bug lifecycles, including issue identification and status updates.
  • Identified, evaluated, and documented risks through systematic risk detection and risk analysis.
  • Managed bug reporting workflows and maintained accurate defect documentation.
  • Compiled quality checks into QC report and finalized sign-off report for release readiness.
  • Executed performance testing to support reliability and operational readiness.
  • Managed migration testing activities to validate system transition readiness.
  • Delivered technology training within Seeds of Technologies Group to support knowledge transfer and ongoing adoption.

Education

- Project Management

Universidad El Bosque | Bogota, Colombia | 09.2017

- Industrial Engineering

Universidad De Cordoba | Monteria, Colombia | 07.2014

Skills

Data analysis
Requirements gathering
Team collaboration
User acceptance testing
Workflow Analysis
Business process improvement
Quality assurance
Software development life cycle
Test case scenarios
Attention to detail

Certification

  • [ISTQB] - [06-01-2016]
  • [Salesforce AI associate] - [11-28-2024]
  • [Salesforce Associate] - [03-26-2024]
  • [Master en Data Science and AI] - [03-29-2025]
  • [Tricentis qTest Fundamentals] - [04-19-2024]

Timeline

Business Analyst

CI&T
05.2025 - 06.2026Read More

Quality Assurance Engineer

Astound Commerce
01.2020 - 05.2025Read More

QC Analyst SSR Advance

Globant
10.2017 - 01.2020Read More

Universidad El Bosque

from Project Management
Read More

Universidad De Cordoba

from Industrial Engineering
Read More
Liliana Bandurak