Followed up on delinquent tenants and coordinated collection procedures.
Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Completed final move-out walk-throughs with tenants to identify required repairs.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Leasing Assistant
United American Group
San Antonio, TX
10.2021 - 04.2023
Managed move-in/move-out processes efficiently by conducting inspections, coordinating cleaning services, and completing necessary paperwork in a timely manner.
Conducted thorough market research to stay current on industry trends and local competition, allowing for informed decision-making on rental pricing adjustments.
Supported property management team in daily operations, ensuring smooth workflow and optimal efficiency.
Increased tenant satisfaction by promptly addressing concerns and providing exceptional customer service.
Maintained accurate records of all lease agreements, rent payments, and tenant information for easy retrieval when needed.
Store Manager
Fiesta Dollar
San Antonio, USA
06.2020 - 02.2021
Scheduling
Maintaining store order to ensure the business runs smoothly and effectively
Daily operations of a store
Fulfilling merchandise orders
Teacher
Country Home Learning Center
San Antonio, USA
01.2018 - 05.2020
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Clerk
Espinoza's Contracting
San Antonio, USA
02.2016 - 01.2017
Managed inventory levels for office supplies, placing orders as needed to prevent shortages or delays in daily operations.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.