Liliana Chaidez
Chicago,IL
Summary
Experience in assisting and supporting survivors of domestic violence including women, men and members of the LGBTQ community. My current position at Wings as a House Advocate has helped me greatly to understand and identify challenges that survivors face as they work toward rebuilding their lives. My strength is customer service and I'm certain I can be a positive addition to the team. Not only by supporting diverse communities but also learning along the way about specific needs and finding solutions and services available.
Overview
13
13
years of professional experience
Work History
House Advocate
Wings
Chicago, Illinois
01.2021 - Current
Managed daily operations of Safe House, overseeing cleaning, organizing, reporting maintenance issues, and monitoring cameras to ensure safety and security of guests and staff.
Provide advocacy support for their specific needs.
Conduct pre-screening for survivors of Domestic Violence.
Documented interactions and communicated critical information to Family Advocate, enhancing understanding of survivors' needs.
Collaborated with fellow staff to plan and execute activities for guests, fostering a supportive community environment.
TELLER
Chase Bank
Berwyn, IL
06.2013 - 10.2016
- Responded promptly to address customer needs and resolve issues effectively.
- Verified customer needs and recommended new products to enhance their experience.
- Verified and recommended beneficial products to customers.
- As part of the opening team in charge of loading ATMs with cash and pulling deposits for processing.
Education
HIGH SCHOOL DIPLOMA -
Morton East H.S
Cicero, ILSkills
- Client Advocacy
- Advocacy skills
- Safety Planning
- Empathetic Support
- Team collaboration
- Time Management
- Communication Skillful
LANGUAGES
Spanish, Bilingual
Timeline
House Advocate
Wings
01.2021 - Current
TELLER
Chase Bank
06.2013 - 10.2016
HIGH SCHOOL DIPLOMA -
Morton East H.S