Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Liliana Cruz

Fairfield,CA

Summary

Detail-oriented Pharmacy Technician with proven skills in workflow optimization, insurance billing, and patient confidentiality. Committed to enhancing pharmacy operations and ensuring patient safety.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Fairfield, CA
02.2018 - Current
  • Processed and dispensed prescription medications accurately according to established protocols.
  • Assisted pharmacists in verifying medication interactions and ensuring patient safety.
  • Managed inventory levels, ensuring timely replenishment of pharmaceutical supplies.
  • Trained new team members on pharmacy operations and customer service standards.
  • Oversaw daily operations, ensuring compliance with regulatory standards and company policies.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Coordinated verification and filling of more than 150 daily prescriptions in high-volume retail pharmacy environment.

Sales Associate

Claire's Stores
Fairfield, CA
06.2015 - 06.2019
  • Delivered exceptional customer service to enhance shopping experience and foster brand loyalty.
  • Assisted in merchandising displays to optimize product visibility and drive sales performance.
  • Collaborated with team members to maintain store cleanliness and organization, ensuring a welcoming environment.
  • Managed inventory levels through stock checks and replenishment, minimizing stockouts and overages.
  • Trained new associates on sales techniques and store policies, enhancing team productivity and effectiveness.
  • Developed promotional strategies for seasonal events, driving foot traffic and increasing sales revenue.

Education

Associate of Arts - Science

Solano Community College
Fairfield, CA
05.2024

Pharmacy Technician -

Cal Regional
Fairfield, CA
12.2017

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Insurance billing
  • Pharmacy software proficiency
  • Healthcare regulations

Accomplishments

    Lead Pharmacy Technician position - JUNE 2023

Certification

  • CPhT - Certified Pharmacy Technician - DEC 2024

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pharmacy Technician

CVS Pharmacy
02.2018 - Current

Sales Associate

Claire's Stores
06.2015 - 06.2019

Associate of Arts - Science

Solano Community College

Pharmacy Technician -

Cal Regional