Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Liliana De Leon

Romeoville,IL

Summary

Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.

Overview

5
5
years of professional experience

Work History

Shift Leader

Dunkin Donuts
07.2019 - 09.2024
  • Provide excellent customer service, assisting crew members the best I can, and being well organized
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Patient Transporter

Amita Hospital
03.2021 - 02.2022
  • Communicating with patients & assisting with any help
  • Making sure patients were always safe
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.

Education

High School Diploma -

Romeoville High School
Romeoville, IL

Bachelors - Psychology, Criminal Justice

Aurora University
05.2024

Certified Nursing Assistant License -

Wilco Career Center
Romeoville, IL
05.2019

Skills

  • Problem-solving
  • Quick Learner
  • Multitasker
  • Brand awareness
  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving

Languages

Spanish
Native or Bilingual

Timeline

Patient Transporter

Amita Hospital
03.2021 - 02.2022

Shift Leader

Dunkin Donuts
07.2019 - 09.2024

Bachelors - Psychology, Criminal Justice

Aurora University

Certified Nursing Assistant License -

Wilco Career Center

High School Diploma -

Romeoville High School

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Liliana De Leon