Liliana Fernandez
Miami,FL
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist is known for handling various office tasks with undeniable ease. A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Authorization and Insurance verification Specialist position. Ready to help the team achieve company goals.
Overview
5
5
years of professional experience
Work History
Authorization and Verification Specialist
American Vision Group
08.2020 - Current
- Complete authorizations and referrals for services, including appointments and procedures.
- Review patient's medical history and insurance coverage for approval.
- Contact referring physicians for additional information as needed.
- Input new patient information and update any information needed in our system.
- Monitor schedule for potential issues.
- Complete billing documentation.
- Assist with any other clerical tasks as needed.
- Verify Insurance information for new patients and referrals.
- Update insurance information for existing patients.
- Call to obtain pre-authorization for recommended services and procedures.
- Explain to patients what their financial responsibility will be.
- Informed relevant clinical staff about denials.
- Answer questions related to billing and insurance.
- No limited to closing day report.
- Check patients in and out.
- Obtained payments from patients and scanned identification and insurance cards.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Front Desk Receptionist
Kiss Orthodontics
10.2019 - 05.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved patient issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Call patients to confirm appointments
- Inputting all new patient information and updating any information need it.
- Answering phone calls.
Cashier
McDonald's
06.2017 - 09.2019
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Miami Dade College
Miami, FLHigh School Diploma -
Miami Sunset Senior High School
Miami, FL06.2019
Skills
- Strong knowledge of ICD-10, CPT codes, and Medical Records
- Excellent Communication and Interpersonal Skills
- Time Management
- Teamwork
- Problem-Solving Skills
- Listening Skills
Languages
English
Spanish
Timeline
Authorization and Verification Specialist
American Vision Group
08.2020 - Current
Front Desk Receptionist
Kiss Orthodontics
10.2019 - 05.2020
Cashier
McDonald's
06.2017 - 09.2019
Miami Dade College
High School Diploma -
Miami Sunset Senior High School
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