Liliana Gomez

• As a Procurement Manager at Nutracap Labs, my primary responsibility is to collaborate closely with various departments such as sales, finance, production, inbound, and outbound areas to ensure the timely and efficient supply of raw materials, packaging, and miscellaneous items essential for manufacturing production orders. My role is crucial in maintaining active production operations, and I work closely with the procurement team to provide the necessary resources to support the activities of the entire company.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned and adapted quickly to new technology and software applications.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Managed daily operations of the production floor, ensuring all tasks were completed accurately and efficiently.
• Assisted in reducing production costs by streamlining processes and eliminating waste.
• Mentored junior staff members, fostering a positive work environment that encouraged professional growth.
• Successfully managed production activities to achieve on-time shipment of orders.
• Established position requirements, schedules and production team processes.
• Led quality control initiatives to reduce downtime and boost profits.
• Coordinated cross-functional teams for smoother communication, resulting in fewer errors and delays.
• Implemented performance, quality and efficiency measures to achieve aggressive production goals.
• Introduced innovative solutions for equipment maintenance issues, extending the lifespan of critical machinery.
• Verified documentation of process control parameters.
• Analyzed data trends to inform future decision-making processes related to scheduling adjustments or workflow improvements.
• Optimized inventory management systems, reducing storage costs while maintaining necessary stock levels.
• Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
• Resolved issues quickly to maintain productivity goals.
• Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
• Coordinated with other departments to align production with customer requirements.
• Scrutinized production output and identified areas for improvement.
• Analyzed production data and prepared reports for senior management.

- Production Oversight: Lead and supervise the production team in executing daily manufacturing operations according to production schedules and quality requirements.
- Process Optimization: Continuously assess and improve production processes to enhance efficiency, reduce waste, and optimize resource utilization.
- Quality Assurance: Ensure strict adherence to quality control procedures and regulatory requirements throughout the production process to maintain product quality and safety standards.
- Inventory Management: Coordinate with the procurement team to ensure the availability of raw materials and packaging supplies to support production schedules and minimize production downtime.
- Equipment Maintenance: Collaborate with maintenance staff to schedule and perform routine maintenance on production equipment to ensure optimal performance and minimize downtime.
- Training and Development: Provide training and guidance to production staff on operating procedures, safety protocols, and quality standards to enhance team capabilities and performance.
- Compliance and Documentation: Ensure accurate and timely completion of production documentation, including batch records, production reports, and regulatory compliance records.
- Continuous Improvement: Lead initiatives to identify and implement process improvements, cost-saving measures, and best practices to enhance overall production efficiency and effectiveness.
- Communication: Maintain open communication channels with cross-functional teams, including quality assurance, procurement, and logistics, to ensure alignment and coordination of production activities.

• Supported the finance team by processing invoices and expense claims promptly and accurately.
• Enhanced overall financial management, providing timely and accurate reports to senior staff members.
• Helped reconcile bank statements and accounts and maintain accuracy and current records.
• Assisted with preparation of monthly financial statements and reports to inform management.
• Processed daily financial transactions in support of finance team objectives.
• Input financial data and produced reports using QuickBooks
• Reported financial data and updated financial records in ledgers and journals.
• Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
• Maintained accurate records of financial transactions in alignment with regulatory requirements.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.

• Provided prompt and professional support to Spanish-speaking customers regarding inquiries related to insurance and taxes.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Managed high-volume inbound calls, effectively prioritizing issues to ensure swift resolution and minimize hold times for customers.
• Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
• Offered guidance to customers regarding inquiries on car insurance and tax preparation.

• Assist in developing production schedules and timelines in coordination with the production manager and other relevant departments as Sales and production planing.
• Monitor production progress and adjust schedules as needed to address any delays or bottlenecks.
• Monitor production processes to ensure efficiency, quality, and compliance with safety standards.
• Oversee inventory management to ensure adequate stock levels while minimizing excess inventory.
• Manage documentation related to receiving activities, including packing slips, purchase orders, and inventory records.
• Coordinate with warehouse personnel to inspect and verify the quality and quantity of received materials.
• Oversee the receiving process for incoming packaging materials, ensuring timely and accurate receipt.

• Collating, checking and analysing spreadsheet data of a customer account.
• Examining company accounts and financial control systems.
• Gauging levels of financial risk within organisations.
• Checking that financial reports and records are accurate and reliable.
• Ensuring that assets are protected.
• Identifying if and where processes are not working as they should and advising on changes to be made.
• Preparing reports, commentaries and financial statements.
• Liaising with managerial staff and presenting findings and recommendations.
• Ensuring procedures, policies, legislation and regulations are correctly followed and complied with.
• Undertaking reviews of wages.