Liliana Hernandez Saucedo
New first National Bank
Rosenberg,TX
1
Language
1
Certification
4
years of professional experience
With experience with costumer satisfaction and problem solving, keeping levels of confidentiality for whom is required.
Experience with clinical training in venipuncture and other medical procedures excised in proper practice and manage well in a fast phase environment as well be able to multitask.
Work History
Bank Teller
1 Year 3 Months- Processed customer transactions using point-of-sale systems.
- Assisted customers with account inquiries and banking services.
- Maintained accurate cash drawer and balanced at shift end.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
Retail Store Supervisor
2 Years 10 Months- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new staff on customer service standards and product knowledge.
- Managed inventory levels and organized merchandise displays to enhance sales.
- Resolved customer complaints effectively, maintaining a positive shopping experience.
- Supervised and coordinated the daily activities of retail store associates.
Education
Certificate - Phlebotomy Technician
High School Diploma
Skills
Customer service
Account management
Patient/costumer confidentiality
Butterfly & straight needle technique
Specimen handling and labeling
Patient care & attention to detail
Languages
Spanish
Professional
Certification
Certified phlebotomy technician
Timeline
Bank Teller
New first National Bank
05.2025 - CurrentRead More
Retail Store Supervisor
Bealls inc
06.2022 - 04.2025Read More
Alief Hastings High School
High School Diploma
Read More
Wharton County Junior College
Certificate from Phlebotomy Technician
Read More