Liliana Jaquez
San Antonio,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Sales Associate
Clothez Exchange
10.2022 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Burlington Coat Factory Department Store
11.2019 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier/Sales Associate
Shoe Carnival
02.2017 - 09.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Associate
Shoe Depot Encore
10.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Shoe Carnival
08.2016 - 10.2016
- Answered customer questions about sizing, accessories, and merchandise care.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
No Degree -
Amarillo College
Amarillo, TXHigh School Diploma -
Caprock High School
Amarillo, TX05.2016
Skills
- Cash Handling Accuracy
- Stockroom Organizing
- Stocking and Replenishing
- Cleaning Techniques
- Folding Clothes
- Restock Shelves
Timeline
Sales Associate
Clothez Exchange
10.2022 - 09.2023
Cashier
Burlington Coat Factory Department Store
11.2019 - 05.2021
Cashier/Sales Associate
Shoe Carnival
02.2017 - 09.2018
Sales Associate
Shoe Depot Encore
10.2016 - 01.2017
Sales Associate
Shoe Carnival
08.2016 - 10.2016
No Degree -
Amarillo College
High School Diploma -
Caprock High School
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