Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Liliana Jaramillo

Crescent City,FL

Summary

Dynamic and results-oriented professional with proven expertise in customer service and teamwork, honed at Dominos Pizza Inc. and Crumbl Cookies. Excelled in enhancing customer satisfaction and streamlining operations, achieving a significant reduction in cash discrepancies. Skilled in multitasking, clear communication, and fostering collaborative environments, I am committed to driving excellence and efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Dominos Pizza Inc.
02.2023 - 12.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Crew Member

Crumbl Cookies
01.2025 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared cookies, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of store to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Crescent City Junior Senior High School
Crescent City, FL
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Store opening and closing

Certification

  • Food Handler Certification - State or Local Health Departments.
  • OSHA Certified
  • Certified Welder (CW) - American Welding Society.

Timeline

Crew Member

Crumbl Cookies
01.2025 - Current

Assistant Manager

Dominos Pizza Inc.
02.2023 - 12.2024

High School Diploma -

Crescent City Junior Senior High School

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Liliana Jaramillo