Summary
Overview
Work History
Education
Skills
Timeline
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Liliana Manzo

Loss Prevention Specialist
La Habra,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Loss Prevention professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Loss Prevention Specialist

The RealReal
Newport Beach, CA
10.2022 - Current
  • Monitored paperwork procedures to prevent error-related losses.
  • Collaborated with law enforcement in investigating and solving theft and fraud cases.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.
  • Oversaw received and outbound shipments through inventories and audits and complied with outbound/inbound shipment procedures.

Loss Prevention Associate

Nordstrom Rack
Costa Mesa, CA
10.2021 - 10.2022
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Apprehension of shoplifters
  • Stockroom Audits
  • Salesfloor Audits

Asset Protection Supervisor

Goodwill SOLAC
Long Beach, CA
12.2018 - 10.2021
  • Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
  • Controlled reduction of loss inventory by protecting company assets.
  • Checked CCTV for evidence of shoplifting.
  • Background-checked potential investors, partner companies and employees and drafted reports of findings.
  • Kept patrons and employees safe and from criminal activity.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Wrote reports outlining activities and results.
  • Collaborated with law enforcement in investigating and solving theft and fraud cases.
  • Monitored paperwork procedures to prevent error-related losses.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.

Education

Bachelor of Science - Criminal Justice

Westwood College - Los Angeles
Los Angeles, CA
06.2012 - 06.2015

Associate of Arts - Elementary Education

Santa Ana College
Santa Ana, CA
01.2022 - Current

Skills

    Security measures

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Timeline

Loss Prevention Specialist

The RealReal
10.2022 - Current

Associate of Arts - Elementary Education

Santa Ana College
01.2022 - Current

Loss Prevention Associate

Nordstrom Rack
10.2021 - 10.2022

Asset Protection Supervisor

Goodwill SOLAC
12.2018 - 10.2021

Bachelor of Science - Criminal Justice

Westwood College - Los Angeles
06.2012 - 06.2015
Liliana ManzoLoss Prevention Specialist