Liliana Martinez
Laredo,TX
Summary
Seasoned Lead Teacher at Primrose School and versatile manager with Target, adept in department leadership and customer relationship management. Excels in training and mentoring, enhancing team performance and client satisfaction. Proven track record of fostering positive learning environments and streamlining operations for efficiency. Skilled in clear communication, showcasing a blend of hard and soft skills to drive success.
Overview
5
5
years of professional experience
Work History
Lead Teacher
Primrose School of Round Rock at Forest Creek
01.2023 - 09.2024
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Mentored other educators by delivering insight, positive feedback and constructive criticism.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Worked collaboratively with fellow teachers and staff to create a cohesive learning experience.
Opening Manager
Target
09.2022 - 01.2023
- Responsible for overseeing the daily truck unloading.
- Ensuring all morning tasks were done, and merchandise was being pushed out.
- Setting up displays and preparing the sales floor, all while prioritizing guest services and upholding Target standards for visual merchandise.
- Coached team members on proper merchandising techniques, product knowledge, and guest service standards.
Closing Manager
Target
11.2021 - 09.2022
- Responsible for overseeing the closing team, making sure all tasks were completed efficiently and on time.
- Training team members on proper closing procedures.
- Maintained a secure store environment by monitoring for potential issues, and taking necessary actions.
- Prepared staff work schedules and assigned team members to specific duties.
- Closed the store, which included counting registers, and making cash deposits.
Specialty Sales Associate
Target
07.2021 - 11.2021
- Cultivated professional client relationships by asking appropriate questions, identifying needs, and providing insightful information regarding products.
- Partnered with other departments within the store to provide outstanding service experience.
- Resolved customer complaints quickly and professionally according to company policy.
- Organized backroom storage area to maximize space utilization while maintaining efficient access to products.
Assistant Manager
Kids Footlocker
11.2019 - 07.2021
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assigned work and monitored performance of project personnel.
- Hired, trained, and developed new employees.
- I opened and closed the store, which included counting the registers and making money deposits.
Education
High School Diploma -
United South High School
Laredo, Tx 06-2015
Skills
- Training and mentoring
- Department leadership
- Clear communication
- Work prioritization
- Customer relationship management (CRM)
- Tech Savvy
Timeline
Lead Teacher
Primrose School of Round Rock at Forest Creek
01.2023 - 09.2024
Opening Manager
Target
09.2022 - 01.2023
Closing Manager
Target
11.2021 - 09.2022
Specialty Sales Associate
Target
07.2021 - 11.2021
Assistant Manager
Kids Footlocker
11.2019 - 07.2021
High School Diploma -
United South High School
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