Liliana Orozco
Riverside,CA
Summary
Dynamic Sales Representative with a proven track record at National Renovation Inc, specializing in lead prospecting and customer relationship building. Mastered the art of sales closing and upselling, significantly enhancing client service and operational efficiency. Expert in sales strategy development, ensuring robust network growth and client loyalty.
Overview
1
1
year of professional experience
Work History
Sales Representative
National Renovation Inc
Anaheim, CA
07.2024 - 01.2025
- Generated new sales leads through cold calling and networking activities.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Implemented new operational procedures, increasing efficiency.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Oversaw communications within assigned territories.
- Addressed questions, problems or requests for service or equipment.
- Maintained current knowledge of personnel in field and completed jobs or delays.
Education
High School Diploma -
William Workman Highschool
California City, CA08-2004
Skills
- Sales closing
- Lead prospecting
- Customer relationship building
- Relationship selling
- Network development
- Client service
- Upselling and cross selling
- Account management
- [Product or service] sales
- Performance improvement
- Sales strategy development
Accomplishments
- Attended California State University San Bernardino for business management.
- Business Owner 2019-2024 Custom Edge by Lili Furniture Restoration
Languages
Spanish
Native/ Bilingual
Timeline
Sales Representative
National Renovation Inc
07.2024 - 01.2025
High School Diploma -
William Workman Highschool
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