Summary
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

Liliana Perez Urrutia

Louisville,KY

Summary

Proven Administration Manager at Casa, fostering a team-oriented environment with a positive attitude. Excelled in implementing innovative administration strategies, enhancing customer service quality, and maintaining up-to-date financial records. Demonstrates a strong work ethic and commitment to confidentiality, driving significant improvements in operational efficiency.

Work History

Dasher-Driver

Dasher
06.2024 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
  • Navigated efficiently through various delivery routes for expedited service.
  • Maintained excellent ratings by consistently delivering orders in a professional manner.

Administration Management

Casa Bella KY Remodeling
09.2022 - Current
  • Championed best practices in administration management by staying informed on industry trends and incorporating innovative strategies where applicable.
  • Keep the books updated.
  • Ensure that the best customer service is delivered, constantly supervising the projects.

Education

GED -

IPU Henry Reeve
Camaguey, Cuba
06.2019

Skills

  • ICD-10 coding
  • CPT
  • HCPCS Level II
  • Maintains strict confidentiality
  • Strong work ethic
  • Research & Analysis
  • Math skills
  • Team player with positive attitude

Certification

  • Certified Professional Coder (CPC) trough the American Academy of Professional Coders (AAPC).

Timeline

Dasher-Driver

Dasher
06.2024 - Current

Administration Management

Casa Bella KY Remodeling
09.2022 - Current

GED -

IPU Henry Reeve
  • Certified Professional Coder (CPC) trough the American Academy of Professional Coders (AAPC).
Liliana Perez Urrutia