Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Liliana` Ramirez

Hawthorne,CA

Summary

Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature.

Overview

9
9
years of professional experience

Work History

Brand Expert

Lancome
03.2018 - Current
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Managed and motivated employees to be productive and engaged in work.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Marketing Assistant

TeeStyled
08.2020 - 12.2021
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
  • Generated leads through phone calls, emails and face-to-face interactions.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.

Cosmetic Manager

Sephora
06.2014 - 02.2018
  • Trained cosmetics personnel in sales techniques and product line to improve recommendations and increase upselling for department.
  • Managed team of 12 associates in cosmetics department to achieve and maintain highest standards of customer service.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Education

Bachelor of Arts - Business Management

California State University - Dominguez Hills
Carson, CA
06.2017

Skills

  • Google Workspace
  • Problem-Solving
  • Clerical Support
  • Good Telephone Etiquette
  • Excellent Communication

Languages

Spanish
Native or Bilingual

Timeline

Marketing Assistant

TeeStyled
08.2020 - 12.2021

Brand Expert

Lancome
03.2018 - Current

Cosmetic Manager

Sephora
06.2014 - 02.2018

Bachelor of Arts - Business Management

California State University - Dominguez Hills
Liliana` Ramirez