Customer Service Representative
Fellowship Warehousing & Logistics
03.2020 - 07.2024
- Expedited urgent orders with prioritized packing and shipping procedures, ensuring timely delivery to customers in need.
- Coordinated with other departments to resolve issues related to inventory discrepancies or misshipments effectively.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Conducted research to address shipping errors and packaging mistakes.