Liliana Rodriguez Macias
Phoenix,AZ
Summary
Methodical healthcare administrative team member proficient in organizing surgeries according to insurance requirements, facility schedules and surgeon preferences. Proactive multitasker with excellent interpersonal, communication and planning abilities.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Surgery Scheduler
Associated Retina Consultants
Phoenix, Az
09.2024 - Current
- Scheduled surgeries for patients, ensuring optimal timing and resource allocation.
- Coordinated with medical staff to confirm patient eligibility and procedure details.
- Managed patient records using electronic health record systems for accuracy and compliance.
- Communicated effectively with patients regarding preparation and post-operative instructions.
- Facilitated insurance verification processes to ensure coverage for surgical procedures.
- Collaborated with surgeons and office staff to streamline scheduling operations.
- Monitored and resolved scheduling conflicts to maintain workflow efficiency.
Receptionist
Associated Retina Consultants
Phoenix, Az
05.2018 - 09.2024
Education
Washington Highschool
Phoenix, AzSkills
- Customer relationship management
- Insurance verification
- Electronic health records
- Patient management
Languages
Spanish
Professional
Timeline
Surgery Scheduler
Associated Retina Consultants
09.2024 - Current
Receptionist
Associated Retina Consultants
05.2018 - 09.2024
Washington Highschool