Lilianna Gonzalez
Redding,CA
Summary
Offering friendly and professional demeanor, ready to learn and excel in everchanging environments. Bringing problem-solving skills and team collaboration, enhancing operational efficiency. Committed to delivering exceptional service through effective communication and multitasking.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server, Certified Learning Coach
Red Robin Inc
03.2024 - Current
- Learned menu items thoroughly to offer recommendations and answer questions confidently.
- Collaborated with kitchen and bussing staff to ensure timely food preparation and overall cleanliness of the restaurant.
- Adapted to fast-paced environment, multitasking between serving tables and assisting colleagues.
- Developed relationships with regular customers, fostering a welcoming atmosphere within the establishment.
- Trained other employees to host, bag to-go orders, and tray and run food.
Education
Business Administration
Shasta College
Redding, CA05-2026
Skills
- Customer service
- Team collaboration
- Relationship building
- Problem-solving techniques
Certification
- Real Estate Salesperson License - October 2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server, Certified Learning Coach
Red Robin Inc
03.2024 - Current
Business Administration
Shasta College