Lilie McRee
Marathon,FL
Summary
Dynamic and adaptive professional with a proven track record in being a quick learner, exceptional customer service and solid problem-solving skills. At Portland General Electric Co., I enhanced digital communication and fostered a welcoming environment, demonstrating my creative and efficient approach. Skilled in POS operations and handling cash as well as customer satisfaction, I excel in fast-paced settings, ensuring accuracy and professionalism.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
PCC
10.2024 - Current
- Maintained and operated espresso machines, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized beverages
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Controlled line and crowd with quick, efficient service.
Program Journalist (Intern)
Portland General Electric Co.
05.2024 - Current
- Created presentations, slides, docs. guides, and other digital materials for meetings and future employee usage
- Worked efficiently and friendly with staff and children, creating a welcoming environment for photography, and interviews for use in the company
- Flexible with helping on tasks given by numerous departments
Store Associate
Sheridan Fruit Co.
11.2022 - 05.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Performed inventory control, such as counting, fronting, and stocking merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Attendant
Avalon Wunderland
06.2021 - 09.2022
- Greeted customers entering and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Troubleshot problems and customer needs quickly and efficiently
- Trained new hires on customer service policies and procedures.
- Managed customer service inquiries and complaints for customer satisfaction.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Education
Associate of Science - Environmental Science
Portland Community College
Portland, OR06-2026
Skills
- Solid problem solver
- Exceptional customer service
- Positive and professional
- Adaptive and creative
- Speedy and efficient
- Front counter maintenance
- Opening and closing coordination
- Point of sale operation
Certification
Food handlers permit
Languages
Japanese
Professional Working
Timeline
Barista
PCC
10.2024 - Current
Program Journalist (Intern)
Portland General Electric Co.
05.2024 - Current
Store Associate
Sheridan Fruit Co.
11.2022 - 05.2023
Attendant
Avalon Wunderland
06.2021 - 09.2022
Associate of Science - Environmental Science
Portland Community College
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