Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilith Chandler

Cincinnati,OH

Summary

Proven track record in enhancing customer satisfaction and maintaining dining area excellence, demonstrated during tenure at Gramma's Pizza. Skilled in guest relations management and accurate money handling, achieving efficient service and operational success. Excelled in fast-paced environments, leveraging strong organizational and interpersonal skills to exceed employer expectations without any lost-time accidents.

Overview

4
4
years of professional experience

Work History

Waitress

Gramma's Pizza
10.2022 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and ready to meet customer needs.

Technician

Bio-One Cincinnati
05.2024 - Current
  • Worked alongside other technicians to complete jobs in houses and apartments.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.

Cashier

Country Fresh Farm Market
01.2021 - 09.2022
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Walnut Hills High School
Cincinnati, OH
05.2024

Skills

  • Dining area maintenance
  • Customer Service
  • Menu Recommendations
  • Order Accuracy
  • Guest Relations Management
  • Safe Food Handling
  • Accurate money handling

Timeline

Technician

Bio-One Cincinnati
05.2024 - Current

Waitress

Gramma's Pizza
10.2022 - Current

Cashier

Country Fresh Farm Market
01.2021 - 09.2022

High School Diploma -

Walnut Hills High School

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Lilith Chandler