Liliya Cooper
Atlanta,GA
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
Work History
Server
Bar Ti Amo
11.2024 - 12.2024
- Delivered exceptional customer service in high-volume dining environment.
- Efficiently managed orders and ensured timely food delivery to guests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted with holiday parties and private functions by helping with event setu, guest service, and coordinated timing for food and beverage delivery
Barista
St Germain French Cafe and Bakery
11.2023 - 03.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Operated cash registers to process customer payments, collected payments and provided accurate change.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided customer service by responding to inquiries quickly and professionally.
Barista
Starbucks
02.2022 - 01.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Collected payments and provided accurate change.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Implemented feedback from customers to improve service quality and menu offerings.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Gelato Server
Paciugo Gelato Caffe
05.2021 - 08.2021
- Assisted in the preparation of gelato flavors, toppings, and sauces.
- Ensured a clean and organized work area.
- Greeted customers and provided exceptional customer service.
- Restocked supplies as needed throughout shift.
- Operated cash register efficiently and accurately processed payments.
- Resolved customer complaints in a professional manner.
- Cleaned counters, tables and fountain equipment, following quality checkpoints.
Education
Bachelor of Arts - Film And Video Production
Savannah College of Art And Design
Atlanta, CA05-2026
High School Diploma -
Riverwood Charter High School
Atlanta, GA05-2020
Skills
- Excellent customer service skills
- Works efficiently in high stress environment
- Experience with handling money/POS systems
- Team collaboration
- Product knowledge
- Attention to detail
Timeline
Server
Bar Ti Amo
11.2024 - 12.2024
Barista
St Germain French Cafe and Bakery
11.2023 - 03.2024
Barista
Starbucks
02.2022 - 01.2023
Gelato Server
Paciugo Gelato Caffe
05.2021 - 08.2021
High School Diploma -
Riverwood Charter High School
Bachelor of Arts - Film And Video Production
Savannah College of Art And Design