Liliya Lysenko
Syracuse,NY
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Performance-oriented babysitter for 2 years in a home setting. Overall excellent childcare skills, helping children with learning goal fulfillment and skill development.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Portland Pie Company
10.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Prepared dining room for service by cleaning, organizing tables, and placing table settings.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
- Took over 50 customer takeout calls per night.
Babysitter
Local Family’s
09.2022 - Current
- Assisted children with homework assignments and special projects across different subjects.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping, and laundry to support family with additional chores.
- Provided safe transportation to and from school and extracurricular activities.
- Communicated with parents regarding children's progress and development, raising any issues.
- Supervised 1-4 children
Children's Party Host
Urban Air Trampoline and Adventure Park
03.2023 - 08.2023
- Planned parties according to customer specifications.
- Directed guests to correct areas for eating, dancing, and other services.
- Developed detailed plans and schedules for successful event outcomes.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Resolved conflict to maintain fun, positive and safe event environments.
Education
Undecided - Liberal Arts And Sciences
Syracuse University
Syracuse, NY05.2028
High School Diploma - N/A
Greely High School
Cumberland, ME06.2024
Skills
- Group reservations management
- Conflict Resolution
- Scheduling
- POS system operations
- Handling Complaints
- Dining room management
Languages
Russian
Native or Bilingual
Ukrainian
Limited Working
Timeline
Restaurant Hostess
Portland Pie Company
10.2023 - Current
Children's Party Host
Urban Air Trampoline and Adventure Park
03.2023 - 08.2023
Babysitter
Local Family’s
09.2022 - Current
Undecided - Liberal Arts And Sciences
Syracuse University
High School Diploma - N/A
Greely High School
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