Liliyah Thiry
Kyle,TX
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
4
4
years of professional experience
Work History
Team Lead
Culver's Restaurant
Chelsea, Michigan
11.2024 - 07.2026
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies that boosted team productivity and elevated customer service levels.
- Implemented training sessions to improve team skills and knowledge.
- Trained new staff on food safety and service procedures.
- Supervised team members, enhancing customer service quality.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks appropriately according to individual skill sets.
- Identified process improvement opportunities and implemented changes, streamlining operations.
- Managed daily operations and maintained restaurant cleanliness standards.
- Ensured compliance with health regulations during food preparation and service.
- Ensured compliance with company policies and procedures throughout the team.
- Supported the manager in developing plans for future projects, initiatives and objectives.
Bakery Manager
Bushes grocery
Dexter, MI
07.2022 - 10.2024
- Managed daily bakery operations and staff scheduling.
- Managed daily bakery operations, ensuring efficient workflow and high-quality product output.
- Trained new employees on baking techniques and safety procedures.
- Oversaw inventory management and maintained stock levels of ingredients.
- Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
- Ensured compliance with health and safety regulations in the bakery.
- Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
- Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
- Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
- Provided exceptional customer service, handling inquiries and special requests.
- Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
- Established relationships with vendors to secure competitive prices for raw materials.
- Performed routine maintenance tasks such as cleaning equipment or restocking shelves.
- Analyzed sales data to identify trends, adjust offerings, and improve overall sales performance.
Education
Tecumseh High School
Tecumseh, MISkills
- Team leadership
- Staff training
- Employee training
- Process improvement
- Quality assurance
- Inventory management
- Sales strategy
- Menu development
- Customer service
- Customer engagement
- Team development
- Task delegation
- Team Check-ins
- Time management
- Problem solving
- Decision making
- Conflict resolution
- Relationship building
- Workplace safety
- Diversity and inclusion
- Performance improvement
References
References available upon request.
Timeline
Team Lead
Culver's Restaurant
11.2024 - 07.2026
Bakery Manager
Bushes grocery
07.2022 - 10.2024
Tecumseh High School