Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lilli Butterfield

Lilli Butterfield

Florissant

Summary

Dynamic and reliable Sales Associate at Columbia Sportswear with a proven track record in customer service and teamwork. Skilled in POS system operation and adept at building lasting customer relationships, I excel in fast-paced environments, ensuring a positive shopping experience and promoting merchandise effectively. Passionate about fostering collaboration and enhancing team performance.

Overview

6
6
years of professional experience

Work History

Sales Associate

Columbia Sportswear
08.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Summer Camp Counselor Volunteer

Girl Scouts of Central Illinois
06.2019 - Current
  • Led groups of children safely through variety of camp activities.
  • Promoted a positive camp environment through clear communication, active listening, and conflict resolution techniques.
  • Managed daily schedules to ensure a balanced mix of educational, recreational, and social activities for campers.
  • Supported the development of lifelong friendships by encouraging camaraderie and teamwork among campers.

Team Member

Krazy Town Trampoline Park
03.2023 - 07.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

High School Diploma -

Quincy Senior High School
Quincy, IL
05-2025

Bachelor's Degree - Forensic Science

John Wood Community College
Quincy, IL
01-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Reliable and punctual
  • Outgoing personality
  • POS system operation
  • Friendly and outgoing

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Sales Associate

Columbia Sportswear
08.2025 - Current

Team Member

Krazy Town Trampoline Park
03.2023 - 07.2025

Summer Camp Counselor Volunteer

Girl Scouts of Central Illinois
06.2019 - Current

High School Diploma -

Quincy Senior High School

Bachelor's Degree - Forensic Science

John Wood Community College

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