Lillian Brown-King
Sunderland,MD
Summary
Friendly Sales Associate and Receptionist with 3 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering inventory data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Results Health And Fitness
09.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Sales Associate
Sneade’s Ace Home Center
06.2022 - 02.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Northern High School
Owings, MDSkills
- Administrative Support
- File Management
- Call Routing
- Inventory Control
Certification
Vehicle machinery extrication
Fire 1
CPR certified
Hazardous Materials Operations
Rescue Technicion 1
Timeline
Front Desk Receptionist
Results Health And Fitness
09.2023 - Current
Sales Associate
Sneade’s Ace Home Center
06.2022 - 02.2023
Northern High School
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