Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Lillian Chan

Bristol

Summary

Dynamic and dedicated Connecticut licensed esthetician with a proven track record at Timeless by Erika, excelling in customized skincare plans and exceptional customer service. Skilled in high-frequency machine use and relationship building, I consistently deliver outstanding results, fostering long-lasting client connections and ensuring optimal skin health through expert analysis and tailored treatments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Esthetician

Timeless by Erika
01.2025 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, Dermalogica's pro pen lumiinfusions, back facials, full body waxing, headspa services, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm, and exceptional customer experience.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.

Cashier & Bag and Sort

Top Notch Dry Cleaners
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Sorted and organized clothing to their correct order, bagged them accordingly checking and ensuring top notch quality in press, cleanliness, lint & fuzz.

Hostess, Busser, Server, Food Runner

the Manhattan Resteraunt
07.2023 - 01.2025
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took orders, served customers with respect & dignity.
  • Thrived in a high paced work environment smoothly and thoroughly.

Education

Connecticut Licensed Esthetician -

Cortina Institute
Cromwell, CT
01-2025

Cheshire High School
Cheshire, CT
09-2022

Skills

  • Customer service
  • High-frequency machine use
  • Multitasking and organization
  • Extractions and pore cleansing
  • Customized skincare plans
  • Sanitization
  • Sanitation maintenance
  • Skincare product sales
  • Social media marketing
  • Eyebrow shaping and tinting
  • Scheduling
  • Connecticut licensed esthetician
  • Infection control
  • Esthetics
  • Excellent team player
  • Relationship building and management
  • Anti-aging treatments
  • Client needs assessment
  • Expert skin analysis
  • Client intakes
  • Consultations
  • Sensitive skin care
  • Chemical facial peels
  • Ultrasonic skin scrubber
  • Relaxation techniques

Certification

  • licensed ct esthetician
  • Dermalogica certified
  • Clean touch Certified
  • Barabacide & Lucaside certified
  • Certificated in - Back facials, hair removal, chemical peels, esthetician 600hr completion corse


Languages

English
Full Professional

Timeline

Esthetician

Timeless by Erika
01.2025 - Current

Hostess, Busser, Server, Food Runner

the Manhattan Resteraunt
07.2023 - 01.2025

Cashier & Bag and Sort

Top Notch Dry Cleaners
06.2023 - Current

Connecticut Licensed Esthetician -

Cortina Institute

Cheshire High School

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