Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Lillian Cuellar

North Hollywood,CA

Summary

Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Professional with experience in customer service and sales, adept at assisting clients with various needs. Demonstrated ability to handle account changes and product activations while maintaining a positive customer experience. Proven skills in multitasking and adapting to diverse groups, ensuring effective communication and resolution of inquiries. Background includes greeting visitors, managing appointments, and maintaining organized records to enhance operational efficiency.

Overview

9
9
years of professional experience

Work History

AT&T SALES ASSOCIATE

AT&T
Sun Valley, California
10.2024 - Current
  • Recommend AT&T products and plans based on customer needs and usage.
  • Assist customers with wireless, internet, and home phone services.
  • Provide excellent customer service, answer questions, and resolve concerns.
  • Handle new activations, upgrades, and account changes.
  • Meet sales goals and maintain a positive store experience.

RECEPTIONIST

Tennis Law, Inc
Sherman Oaks, California
04.2023 - 09.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

PRO ACCOUNT SALES ASSOCIATE

The Home Depot
North Hollywood, Ca
07.2017 - 07.2022
  • Responsible for developing one-on-one relationships with and selling products to industrial, commercial and other professional customers.
  • Helped customers locate products and checked the store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Responsible for developing one-on-one relationships and selling products to industrial, commercial and other professional customers.

Education

High School Diploma -

Ulysses S. Grant High School
Van Nuys, CA

Skills

  • Sales Expertise
  • Wireless sales
  • Product knowledge
  • Plan recommendations
  • Product activation
  • Account changes
  • Customer Service
  • Guest Relations
  • Multitasking ability
  • Adapt to Diverse Groups
  • People skills

LANGUAGES

Spanish, Native or Bilingual

Timeline

AT&T SALES ASSOCIATE

AT&T
10.2024 - Current

RECEPTIONIST

Tennis Law, Inc
04.2023 - 09.2023

PRO ACCOUNT SALES ASSOCIATE

The Home Depot
07.2017 - 07.2022

High School Diploma -

Ulysses S. Grant High School
Lillian Cuellar