Lillian De Luna
chicago,Illinois
Summary
Energetic and motivated with strong interpersonal and communication skills. Possesses knowledge of sales processes and customer relationship management, demonstrating proficiency in team leadership and sales strategies. Committed to driving sales growth and fostering collaborative team environment to achieve outstanding results.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Luna Body Health Wellness
02.2023 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Handled all Social Media and promotions to holist approach to a healthy life style.
Cleaner
Prestige Cleaning Service
03.2023 - 08.2025
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Supervised supplies in inventory and submitted reorder requests.
Education
GED -
Spanish Coalition For Jobs
Chicago, IL02-1996
Skills
- Customer service
- Management support
- Effective selling techniques
Languages
English
Full Professional
Timeline
Cleaner
Prestige Cleaning Service
03.2023 - 08.2025
Sales Supervisor
Luna Body Health Wellness
02.2023 - Current
GED -
Spanish Coalition For Jobs
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