Lillian Doyle
Fort Myers
Summary
Experienced restaurant professional with over 7 years of progressive responsibility as a server, bartender, and manager. Worked in fast-paced establishments. Skilled in delivering exceptional customer service, managing daily operations, training and supervising staff, handling cash and inventory,
and maintaining a high standard of food and beverage quality. Known for strong multitasking abilities, leadership, and creating a welcoming guest experience while driving efficiency and teamwork.
'
Overview
6
6
years of professional experience
Work History
Bartender Shift Manager
Bucketts Wings & More
06.2022 - Current
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
Server
Hooters
10.2021 - 09.2023
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Ginza Sushi and Hibachi
08.2019 - 10.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Education
Associate of Science -
Florida SouthWestern State College
Fort Myers, FLHigh School Diploma -
Fort Myers High School
Fort Myers, FL05-2019
Skills
- Menu development
- Clear and effective communication
- Upselling strategies
- Health and safety
- Bar restocking
- Hospitality service expertise
- Recipe and menu memorization
- Ordering bar supplies
- Classic cocktails
- New hire training
- Staff management
Timeline
Bartender Shift Manager
Bucketts Wings & More
06.2022 - Current
Server
Hooters
10.2021 - 09.2023
Server
Ginza Sushi and Hibachi
08.2019 - 10.2021
Associate of Science -
Florida SouthWestern State College
High School Diploma -
Fort Myers High School