Lillian Flood
South Daytona
Summary
Detail-oriented and reliable cashier with experience in customer service and cash management. Proven ability to enhance client satisfaction and loyalty while maintaining accurate financial records. Eager to contribute skills to a dynamic team.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Cay Marine Ponce Inlet
Ponce Inlet, FL
08.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service to enhance client satisfaction and loyalty.
- Assisted in training new cashiers on operational procedures and service standards.
- Maintained accurate cash drawer balances through meticulous financial record-keeping.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Culinary
Daytona State College
Daytona Beach, FL05-2028
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Guest services
- Up-selling techniques
- Cash handling
- Customer complaint resolution
- Product knowledge
- Time management
- Attention to detail
- Adaptability and flexibility
- Multitasking and organization
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Customer Service Cashier
Cay Marine Ponce Inlet
08.2023 - Current
Culinary
Daytona State College