Lillian Jordan
Mobile
Summary
Dynamic sales associate with proven expertise at Harley Davidson Inc, excelling in customer service and relationship building. Recognized for enhancing showroom presentation and training new team members. Skilled in cash handling and problem-solving, consistently delivering exceptional results in high-pressure environments while fostering customer loyalty.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Sales Associate
Harley Davidson Inc
03.2025 - 11.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Harley Davidson Inc
01.2023 - 11.2023
- Processed transactions accurately using point-of-sale systems.
- Trained new associates on sales techniques and company policies.
- Implemented strategies to improve showroom presentation and organization.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Auto Nation Ford
09.2022 - 01.2023
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted product demonstrations to highlight vehicle features and benefits.
- Maintained up-to-date knowledge of inventory and promotional offers.
- Collaborated with team members to ensure excellent customer service delivery.
- Addressed customer inquiries and resolved issues efficiently to enhance satisfaction.
- Built relationships with customers to encourage repeat business.
Army National Guard
United States Army National Guard
11.2017 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Petal High School
Petal, MSSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Outgoing personality
- Money handling
- Verbal/written communication
Timeline
Sales Associate
Harley Davidson Inc
03.2025 - 11.2025
Sales Associate
Harley Davidson Inc
01.2023 - 11.2023
Sales Associate
Auto Nation Ford
09.2022 - 01.2023
Army National Guard
United States Army National Guard
11.2017 - 08.2021
High School Diploma -
Petal High School