Lillian Lorenz
East Berlin,PA
Summary
Experienced in delivering exceptional customer service, adept at managing multiple tasks efficiently in fast-paced environments. Demonstrated ability to engage positively with patrons, ensuring satisfaction through effective communication and prompt service. Skilled in point-of-sale operations and team collaboration, with a strong work ethic and enthusiasm for problem-solving. These skills translate seamlessly into providing compassionate and attentive care as a Home Care Provider, focusing on enhancing the quality of life for seniors through personalized support
Overview
1
1
year of professional experience
Work History
Server
Sidney Tavern
East Berlin, PA
06.2024 - Current
- Provided attentive service to patrons in a fast-paced dining environment.
- Took food and drink orders accurately from customers at tables.
- Delivered meals promptly while ensuring guest satisfaction throughout service.
- Assisted in training new servers on menu items and service protocols.
- Processed payments efficiently using point-of-sale system at end of service.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Bermudian Springs High School
York Springs, PA05-2025
Skills
- Customer service
- Point-of-sale operation
- Team collaboration
- Time management
- Employee training
- Positive guest interactions
- Check payment processing
- Guest engagement
- Strong work ethic
- Communication Skills
- Driven
- Enthusiastic
- Problem solving
Timeline
Server
Sidney Tavern
06.2024 - Current
High School Diploma -
Bermudian Springs High School