Lillian Madrid
Allen,Texas
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
4
4
years of professional experience
Work History
Cashier
The HUB
2023.12 - 2024.01
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Worked flexible schedule and extra shifts to meet business needs.
Barback
The HUB
2023.05 - 2023.08
- Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Nanny
N/a
2019.08 - 2022.07
- Prepared meals and snacks for children based on dietary guidelines.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
University of Arkansas, Fayetteville
Fayetteville, AR05.2026
High School Diploma -
Allen High School
Allen, TX05.2022
Skills
- Report Preparation
- Product Knowledge
- Inventory Management
- Problem-Solving
- Activity Planning
- Patience and understanding
- Efficient multitasking
Languages
Italian
Elementary
Timeline
Cashier
The HUB
2023.12 - 2024.01
Barback
The HUB
2023.05 - 2023.08
Nanny
N/a
2019.08 - 2022.07
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
University of Arkansas, Fayetteville
High School Diploma -
Allen High School
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